-
Before the
introduction of the
notion of an
internal customer,
external customers were, simply,
customers.[citation needed] Quality-management
writer Joseph...
-
Customer to
customer (C2C or
consumer to consumer)
markets provide a way to
allow customers to
interact with each other.
Traditional markets require business...
-
should ensure that any
complaints from
customers about customer support have been
dealt with effectively.
Customer service may be
provided in
person (e...
-
Customer relationship management (CRM) is a
process in
which a
business or
another organization administers its
interactions with
customers, typically...
-
Customer support is a
range of
services to ****ist
customers in
making cost
effective and
correct use of a product. It
includes ****istance in planning...
-
Customer attrition, also
known as
customer churn,
customer turnover, or
customer defection, is the loss of
clients or
customers.
Companies often use customer...
-
companies and
departments from
their customer base. To some extent, data
collection from
customers intrudes into
customer privacy, the
exact limits to the...
-
Customer success, also
known as
customer success management or
client advocacy, is a
business strategy focused on
helping customers achieve their goals...
-
reference customers,
approaching the
customer with the
offer to join the
program and
selling them on its benefits, s****ing the
customer's consent to...
- meet or surp****
customer expectation.
Customer satisfaction is
defined as "the
number of
customers, or
percentage of
total customers,
whose reported experience...
