- In sales, commerce, and economics, a
customer (sometimes
known as a client, buyer, or purchaser) is the
recipient of a good, service, product, or an idea...
-
Customer to
customer (C2C or
consumer to consumer)
markets provide a way to
allow customers to
interact with each other.
Traditional markets require business...
-
Customer support is a
range of
services to ****ist
customers in
making cost
effective and
correct use of a product. It
includes ****istance in planning...
-
their interactions with
customers. By
leveraging data-driven insights, CRM
helps businesses optimize communication,
enhance customer satisfaction, and drive...
-
Customer service is the ****istance and
advice provided by a
company through phone,
online chat, mail, in-person and e-mail to
those who buy or use its...
-
Customer attrition, also
known as
customer churn,
customer turnover, or
customer defection, is the loss of
clients or
customers.
Companies often use customer...
- meet or surp****
customer expectation.
Customer satisfaction is
defined as "the
number of
customers, or
percentage of
total customers,
whose reported experience...
-
Customer advocacy is a
specialized form of
customer service in
which companies focus on what is
deemed to be best for the
customer. It is a
change in a...
- Know your
customer (KYC)
guidelines and
regulations in
financial services require professionals to
verify the identity, suitability, and
risks involved...
-
Customer retention refers to the
ability of a
company or
product to
retain its
customers over some
specified period. High
customer retention means customers...
