- In sales, commerce, and economics, a
customer (sometimes
known as a client, buyer, or purchaser) is the
recipient of a good, service, product, or an idea...
-
Customer support is a
range of
services to ****ist
customers in
making cost
effective and
correct use of a product. It
includes ****istance in planning...
-
Customer relationship management (CRM) is a
process in
which a
business or
another organization administers its
interactions with
customers, typically...
-
Customer to
customer (C2C or
consumer to consumer)
markets provide a way to
allow customers to
interact with each other.
Traditional markets require business...
-
Customer service is the ****istance and
advice provided by a
company through phone,
online chat, mail, and e-mail to
those who buy or use its
products or...
-
Customer experience,
sometimes abbreviated to CX, is the
totality of cognitive, affective, sensory, and
behavioral customer responses during all stages...
- management, the
voice of the
customer (VOC)
summarizes customers' expectations,
preferences and aversions. A
widely used form of
customer's voice market research...
- meet or surp****
customer expectation.
Customer satisfaction is
defined as "the
number of
customers, or
percentage of
total customers,
whose reported experience...
- Know your
customer (KYC)
guidelines and
regulations in
financial services require professionals to
verify the identity, suitability, and
risks involved...
-
Customer service representatives,
customer service advisors,
customer service agents, or
customer service ****ociates are
employees who
interact with customers...
