- In sales, commerce, and economics, a
customer (sometimes
known as a client, buyer, or purchaser) is the
recipient of a good, service, product, or an idea...
-
Customer to
customer (C2C or
consumer to consumer)
markets provide a way to
allow customers to
interact with each other.
Traditional markets require business...
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Customer service is the ****istance and
advice provided by a
company through phone,
online chat, mail, in-person and e-mail to
those who buy or use its...
-
Customer support is a
range of
services to ****ist
customers in
making cost
effective and
correct use of a product. It
includes ****istance in planning...
-
their interactions with
customers. By
leveraging data-driven insights, CRM
helps businesses optimize communication,
enhance customer satisfaction, and drive...
-
Customer attrition, also
known as
customer churn,
customer turnover, or
customer defection, is the loss of
clients or
customers.
Companies often use customer...
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Customer analytics is a
process by
which data from
customer behavior is used to help make key
business decisions via
market segmentation and predictive...
-
Customer advocacy is a
specialized form of
customer service in
which companies focus on what is
deemed to be best for the
customer. It is a
change in a...
-
Customer experience,
sometimes abbreviated to CX, is the
totality of cognitive, affective, sensory, and
behavioral responses of a
customer during all stages...
- The
customer base is a
group of
customers who
repeatedly purchase the
goods or
services of a business.
These customers are a main
source of
revenue for...
